This Privacy Policy explains how Noxino Casino collects, uses, stores and shares personal information when you visit the platform, register an account or provide information in another way. Noxino is operated by May Sun Services S.A.
Who Controls Your Data
The Privacy Notice identifies Noxino as the controller of personal data, meaning it determines why and how that information is processed. Noxino has also appointed a data privacy manager to oversee privacy-related matters.
Privacy enquiries can be raised through [email protected]. You also have the right to complain to the relevant data protection or privacy regulator where applicable.
Data We Collect
Personal information may be collected when you register, contact support or use Noxino’s services. Information can also come from public sources and third parties. More general account guidance is available in the frequently asked questions.
At Registration
Registration and verification can involve identity data, including your name, username, date of birth and gender, together with contact details such as your home or billing address, email address and telephone number.
Noxino may also hold photographs or identification documents used to verify your identity and financial information connected with payments.
During Account Activity
The platform may collect transaction details such as deposits and withdrawals, together with information about services and casino games you use.
Technical information can include your IP address, login data, browser, time zone, location, operating system and device technology. Profile, usage and communication-preference data may also be recorded.
Cookies and Tracking
Noxino uses cookies and similar technologies to collect information about browsing actions and patterns.
The Privacy Notice supplied for this page does not provide a confirmed breakdown of separate essential, analytical and marketing cookie categories, so those categories are not presented here as verified Noxino classifications.
What Data Noxino Holds on Your Account
A data access request may cover information such as your identity and contact details, payment information, transaction history, identification documents, technical data and records of how you use Noxino’s services.
If you want to understand the records behind earnings withdrawals and deposits, transaction data can include the amounts and activity associated with your account.
You can request access to the personal data Noxino holds about you. Identity checks may be required before information is released to make sure personal data is not disclosed to the wrong person. Noxino aims to respond to legitimate requests within one month, although complex or multiple requests can take longer.
How We Use Your Data
Noxino processes personal data to create and manage accounts, communicate with players, deal with queries and complaints, improve its services, carry out marketing activity and meet regulatory obligations.
The lawful bases described in the Privacy Notice include performance of a contract, legitimate interests and compliance with legal obligations. Regulatory processing includes KYC, anti-fraud and anti-money laundering checks covered further in the AML policy.
Who We Share Your Data With
Personal information may be shared where necessary with:
- other group companies providing operational services
- IT and system administration providers
- casino software providers
- payment processors
- identity verification services
- marketing service providers
- lawyers, bankers, auditors and insurers
- tax authorities, regulators and government agencies
- parties involved in a business sale, transfer or merger
Third-party service providers are required to protect personal information and may only process it for specified purposes under Noxino’s instructions.
How Long We Keep Your Data
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, regulatory, tax, accounting and reporting obligations.
Information may be retained longer where there is a complaint or possible litigation. Some anonymised information may be retained indefinitely for research or statistical purposes.
Your Rights
Depending on applicable data protection law, you may have the right to:
- access the personal data held about you
- correct inaccurate or incomplete information
- request deletion where applicable
- object to certain processing
- restrict how information is processed
- request transfer of eligible personal data in a machine-readable format
Some rights are subject to legal or regulatory restrictions. Noxino may also need to verify your identity before completing a request.
Requests can be sent to [email protected]. Noxino normally aims to respond within one month.
International Transfers
Noxino may use group companies and third-party providers to deliver services such as payments, identity checks, IT support and game access.
The current Privacy Notice supplied for verification does not identify specific destination countries or set out particular international-transfer mechanisms, so this page does not name unverified jurisdictions or safeguards.
Security
Noxino states that appropriate security measures are used to prevent personal data from being accidentally lost, altered, disclosed or accessed without authorisation.
Access is restricted to employees, contractors, agents and third parties with a legitimate business need. Procedures are also in place for suspected personal data breaches, including notification where legally required.
Updates to This Policy
Noxino keeps its Privacy Notice under regular review. The current version is identified by the update date shown on the policy, which is 16 March 2026.
Players should also keep their account information accurate and update personal details when they change.
Privacy Contact
For questions about personal data or to exercise a data protection right, contact [email protected].
You may also have the right to lodge a complaint with the relevant data protection or privacy regulator. Noxino asks that privacy concerns are first raised directly where possible so the matter can be reviewed.